Delete your Parfait Care Companion account
You can delete your Parfait Care Companion account from the app. This page explains how to do it, what happens to your information, and how to request help if you cannot sign in.
Delete your account in the app
1. Open Parfait Care Companion and sign in. 2. Tap You. 3. Open Settings → Data and export. 4. Select Delete account. 5. Review the information shown and confirm both deletion prompts. Deletion is permanent and cannot be undone.
What is deleted
Deleting your account removes the account and associated care areas, notes, summaries, transcripts, and uploaded conversation audio/files managed by Parfait. Information you shared through Parfait may no longer be accessible to the people you authorized. We recommend exporting any information you want to keep before deleting your account using Settings → Data and export → Export my data.
Information we may retain
Certain append-only security audit and recording-consent records may be retained for security, accountability, or applicable legal obligations. Retention may also depend on an organization-sponsored service arrangement. Please see our Privacy Policy for more information.
If you cannot access your account
You can request account deletion without signing in by using the contact form linked below. In your message, write ‘Parfait Care Companion account deletion request’ and provide the email address or phone number associated with your account so we can locate your request and verify account ownership. Do not include medical details, transcripts, or other sensitive care information in the form. We may need to verify your identity before processing the request.
Need help?
If account deletion fails in the app or you have questions about deletion, use the contact form below. Parfait Health will review your request and contact you about any identity-verification steps required.